By building a customer onboarding programme, brands can enhance customer experience and reduce any post-purchase dissonance. We develop and automate customer onboarding programmes because they offer the following benefits:
Reduced costs - your customers become educated on how to use your products and services, and how to get support in the most effective manner, such as through self-help portals.
Increased revenue - adoption of the product or service is sped up, driving the need for higher volumes.
Improved efficiency - each one of our partners receives the same high quality onboarding experience at no additional cost.
Your sales team will probably tell you that in-person (or on the phone) sales are better while, at the same time, e-commerce sales show impressive results.Read More