By building a customer onboarding programme, brands can enhance customer experience and reduce any post-purchase dissonance. We develop and automate customer onboarding programmes because they offer the following benefits:
Reduced costs - your customers become educated on how to use your products and services, and how to get support in the most effective manner, such as through self-help portals.
Increased revenue - adoption of the product or service is sped up, driving the need for higher volumes.
Improved efficiency - each one of our partners receives the same high quality onboarding experience at no additional cost.
BY Donna Palermo AT 22/01/2019 12:58 PM
If you are working as a marketing professional for an organisation, you will have your hands full with all the responsibilities of this position.
BY Justin Glanville AT 15/01/2019 03:28 PM
We often encounter the mindset that a traditional bricks-and-mortar business doesn’t need to have an online presence. In the digital landscape we find ourselves in today, having a basic website is no longer enough to satisfy modern customers. You need to embrace digital marketing o...
BY David Jenkin AT 15/01/2019 01:54 PM
Martech, otherwise known as “marketing technology”, represents the immersion of marketing and digital. Martech is concerned with creating, managing and using digital tools to automate tasks and make data-driven decisions.
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