By building a customer onboarding programme, brands can enhance customer experience and reduce any post-purchase dissonance. We develop and automate customer onboarding programmes because they offer the following benefits:
Reduced costs - your customers become educated on how to use your products and services, and how to get support in the most effective manner, such as through self-help portals.
Increased revenue - adoption of the product or service is sped up, driving the need for higher volumes.
Improved efficiency - each one of our partners receives the same high quality onboarding experience at no additional cost.
BY Eamon Allan AT 05/03/2019 02:20 PM
Technology is changing the way we consume information. While the internet reaches more than four billion people this year, traditional media – including newspapers and advertising – are being replaced by digital media, a medium that’s growing exponentially.
BY David Jenkin AT 29/01/2019 01:23 PM
Personalisation in digital marketing is achieved through the deployment of “smart content”, which is content that has been segmented to be more relevant for the site visitor and is informed by relevant data.
BY Eamon Allan AT 22/01/2019 12:58 PM
If you are working as a marketing professional for an organisation, you will have your hands full with all the responsibilities of this position.
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