By building a customer onboarding programme, brands can enhance customer experience and reduce any post-purchase dissonance. We develop and automate customer onboarding programmes because they offer the following benefits:
Reduced costs - your customers become educated on how to use your products and services, and how to get support in the most effective manner, such as through self-help portals.
Increased revenue - adoption of the product or service is sped up, driving the need for higher volumes.
Improved efficiency - each one of our partners receives the same high quality onboarding experience at no additional cost.
BY Cuan Humphries AT 18/09/2019 10:50 AM
Employee experience (EX) isn’t just another buzzword, it’s an important focus for companies that operate in a highly competitive global economy.
BY Justin Glanville AT 12/09/2019 10:28 AM
Let’s be honest, the term, “digital transformation”, has been flogged to death over the past few years.
BY Cara Daly AT 11/09/2019 02:43 PM
The gig economy and the sharing economy have one thing in common – they’re tech-driven.
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